Privacy Policy for Luxera Star Real Estate
Last Updated: August 15, 2024
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Luxera Star Real Estate ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose personal information obtained through various means, including but not limited to, our Facebook Lead Ads, website, and other data collection methods.
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1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, and any other information you provide through lead forms, inquiries, or direct communication with us.
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Demographic Information: Details such as your age, gender, and location, if provided.
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Property Preferences: Information related to your interests in real estate, such as property type, budget, and preferred location.
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Usage Data: Information about how you interact with our website and digital services, including IP address, browser type, and browsing behavior.​
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2. How We Use Your Information
We use the information collected for the following purposes:
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Communication: To respond to your inquiries, provide information about our properties, and follow up on your interest in our real estate services.
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Marketing and Advertising: To send you promotional materials, updates, and offers related to our real estate services, in line with your preferences.
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Service Improvement: To better understand your needs and preferences, enabling us to enhance our services and offerings.
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Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
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3. How We Share Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following situations:
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Service Providers: With third-party service providers who assist us in managing and operating our business, including marketing, communication, and data analysis services.
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Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
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4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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5. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You can request access to or correction of your personal information that we hold.
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Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in the emails we send or by contacting us directly.
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Data Deletion: You can request the deletion of your personal information, subject to our need to retain certain information for legal or administrative purposes.
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6. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website or through other communication channels.
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8. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Luxera Star Real Estate
Email: info@luxerastar.com
Phone: +971 4 336 4609
Address: The Prism Tower, Office 2705, Business Bay, Dubai, UAE